How to download the files?

Every file selected for download is listed on the page My Files. They are sorted into two categories: The files waiting for download and the Files already downloaded. Once fully downloaded, they will be removed from the list within 3 days. The "waiting for download" files will be displayed until the download is completed; then, they will be moved into the second category. This page is used to secure the file downloads.

Was this information helpful?

Yes No

Can't find an answer to your question here? Look for the questions on the Help Center Home page.